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Contact Us

In addition to offering customers the best hosting at the lowest prices, WebT Hosting also specializes in superior customer service.

If you are contacting us for a new service request or support, please note the ticket number given to you. This is your unique reference number and will be required for future correspondence. You will receive a confirmation email shortly after registering your request. We will address your concerns as soon as possible, however we require some time depending on the nature and level of complexity. But rest assured, whatever your problem is, WebT Hosting will resolve it to your satisfaction.

We thank you in advance for providing us the opportunity to help you.

 

  •   Sales  


Online: Ticket System
For any pre-sales, post-sales or billing related question please open a sales ticket.


Phone: (+91) 9804509831
For any pre-sales, post-sales or billing related question please do not hesitate to call us.


Request Callback:
For any pre-sales, post-sales or billing related question you can request a callback by opening a sales ticket with the subject "Request a Callback". Please include your country, ISD code and your phone number excluding the ISD code in the ticket.

Please note that the "Request a Callback" service is only available for the following countries at present:
US, Canada, India, UK, Malayasia, Singapore, Sri Lanka, Bangladesh, Australia, China, South Koria, Israel, Thailand, Pakistan, France, Mongolia

 

 

  •   Support  


Online: Ticket System
For any server related issue or for any help, please open a support ticket.


Phone: (+91) 9804509831
Please note that our phone staff is only qualified to answer basic "Level 1" support requests at this time. For any major "Level 2" or "Level 3" support query or for any work that requires server login, please open a support ticket.


Emergency SMS: (+91) 9804509831
If you need to contact us due to an emergency issue, please open a support ticket at first and then send us a SMS to the above mentioned number stating your support ticket number followed by a brief description of the issue. Please do not use the SMS service for general support queries. Please also note that we generally will not SMS you back, this is strictly for getting your support ticket expedited.

 

 

  •   Appellate  


Online: Ticket System
We aim to resolve all complaints at the first point of contact. In case you don't get satisfactory resolution of your query or complaint at the customer service center you can get in touch with our appellate officers with your previous ticket number. Please note that the appellate department can only be used for any unresolved issue with the support department or any unresolved billing related issue.

 

 

 

 

 

 

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